Politique d’expédition

Shipping Policy

At Roxelirum, we partner with Supliful to fulfill and ship all customer orders. This means your products are prepared, packaged, and shipped directly from Supliful’s facilities.

• Processing Time: Orders are typically processed within 2–5 business days after payment is confirmed.
• Shipping Time: Delivery times vary depending on your location. Most orders arrive within 7–14 business days.
• Tracking: Once your order has shipped, you will receive a tracking number via email.
• Delays: Please note that shipping times may be affected by customs clearance, holidays, or unforeseen carrier delays.
• International Orders: Customers outside the supplier’s primary region may experience longer delivery times. Import duties, taxes, and fees are the responsibility of the customer.
• Incorrect Address: Roxelirum is not responsible for delays or losses caused by incorrect shipping information provided at checkout.

If you have any questions about your shipment, please contact us at contact@roxelirum.com.