100% Money-Back Guarantee
Try Roxelirum Ultra for a full 60 days. If you’re not satisfied, we’ll refund your purchase price — no hard feelings, no hidden hoops.
Policy at a Glance
Jump to FAQRefund Window
60 days from delivery date. Start a request within this window for eligibility.
What’s Refundable
Your product price (excludes shipping). Single bottles and bundles are both covered.
Condition
We accept opened/used bottles for first-order refunds. For multi-bottle bundles, refund applies to the first opened unit; return any unopened units for the rest.
How to Start
Email roxelirum@gmail.com with your order # and reason. We’ll reply with RMA and next steps.
Processing Time
Refunds are issued to the original method within 3–7 business days after your return is received/verified.
Exclusions
Severely damaged/altered items, bulk/wholesale orders, or purchases from non-authorized resellers.
Note: Shipping costs are non-refundable unless the return is due to our error. Keep your tracking receipt.
How the Guarantee Works
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1) Try it for 60 days
Use as directed: 2 capsules daily. Consistency matters for fair evaluation.
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2) Email us to initiate
Send your order number and brief note to roxelirum@gmail.com. We’ll provide your RMA + return address.
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3) Pack & ship
Include opened bottle(s) and any unopened bottles (if bundle). Use a trackable method and share the tracking link.
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4) Refund
Once received and verified, we refund to your original payment method. You’ll get an email confirmation.
Need Help?
Our team replies within 24–48h on business days. For quickest handling, include your order number and delivery postcode.
- Email: roxelirum@gmail.com
- Hours: Mon–Fri, 9:00–17:00 (CET)
Start a Guarantee Request
Submitting this form creates a support ticket. We may still ask for a quick confirmation by email.
Frequently Asked Questions
Do I need to return the bottle?
Yes — please return opened bottles from your first order and any unopened bottles from bundles. This helps prevent waste and ensures fair refunds.
Who pays for return shipping?
Customers cover return postage unless we made a fulfillment error (wrong item, damaged on arrival). Keep your tracking receipt.
Can I get a refund for multiple bottles?
For first-time bundle purchases: the opened bottle is refundable; unopened bottles are refundable once returned sealed.
What if I bought from another website?
Please contact the seller you purchased from. Our guarantee applies to orders placed directly through Roxelirum’s official channels. Be aware of SCAMS at all times!